7-Day Return & Exchange Policy
At Adornaments, customer satisfaction is our priority. We want you to love every piece you purchase from us.
Return & Exchange Period
- Customers can request a return or exchange within 7 days of receiving their order.
- Items must be unused, unworn, and returned in their original packaging.
- Products must be in their original condition, without any damage or signs of wear.
Conditions
- Items showing signs of use, damage, or alteration are not eligible for return.
- For hygiene reasons, certain jewellery items may not be eligible for return.
- Customers must provide proof of purchase or order confirmation.
Refunds
Once we receive and inspect the returned item, we will notify you about the refund approval. Approved refunds will be processed through the agreed payment method.
How to Request a Return
To request a return or exchange, contact our customer support team with your order number and reason for the request.
Contact Us
Email: adornamentsstudio@gmail.com
WhatsApp: +92 329 0202710
Thank you for shopping with us!