Terms & Conditions

Welcome to Adornaments!

These Terms & Conditions govern your use of the Adornaments website and the purchase of our products. By accessing our website or placing an order, you agree to the following terms.

Please read them carefully before making a purchase.

1. General Information

Adornaments is an online jewellery store offering a selection of fashion jewellery and accessories.

We reserve the right to update, modify or change these Terms & Conditions at any time without prior notice. Any changes will become effective once published on our website.

2. Products & Descriptions

We aim to display our jewellery products as accurately as possible.
Product descriptions, images and details are provided to help customers make informed purchasing decisions.
Actual product colours may vary slightly due to screen settings, lighting and photography.
Minor variations in appearance may occur between individual pieces.
Customers are encouraged to read product descriptions carefully before placing an order.

3. Pricing & Payments

All product prices are displayed in [PKR / your selected currency].
Prices may change without prior notice.
Delivery charges, where applicable, are additional to product prices.
Available payment methods will be displayed at checkout or communicated during order confirmation.
Orders must be paid for according to the selected payment method.

4. Orders & Confirmation

All orders are subject to availability and confirmation.
We reserve the right to cancel an order in case of incorrect pricing, stock unavailability, inaccurate customer information or suspected fraudulent activity.
Customers should provide accurate contact and delivery information when placing an order.
Any changes to an order should be requested as soon as possible. Changes cannot be guaranteed once an order has been processed or dispatched.

5. Cancellations, Returns & Exchanges

Order cancellation requests may be accepted before an order is dispatched.
Returns or exchanges for damaged, defective or incorrect products will be reviewed according to our Return & Exchange Policy.
Products must meet the applicable return conditions.
Items that have been worn, used, damaged by the customer or returned without their original packaging may not qualify for a return or exchange, subject to applicable consumer protection laws.
Please contact our customer support team for assistance with return or exchange requests.

For more information, please refer to our Return & Exchange Policy.

6. Jewellery Care & Usage

To maintain the appearance and quality of your jewellery, we recommend:

Keeping jewellery away from water, perfumes, lotions and harsh chemicals.
Removing jewellery before bathing, swimming or exercising.
Storing pieces in a dry place when not in use.
Handling delicate stones and decorative elements carefully.

Normal wear and tear, accidental damage and changes caused by improper care are not considered manufacturing defects.

7. Intellectual Property

All website content, including product photographs, logos, brand names, graphics, designs and written descriptions, belongs to Adornaments or its respective content owners.

No content may be copied, reproduced, distributed or used for commercial purposes without prior permission.

8. Privacy & Customer Information

We respect the privacy of our customers. Personal information provided during purchases, including names, contact numbers and delivery addresses, will be used to process orders, arrange deliveries and provide customer support.

For further details, please refer to our Privacy Policy.

9. Limitation of Responsibility

Adornaments will make reasonable efforts to provide accurate product information and reliable services. However, we cannot guarantee uninterrupted website access or delivery without delays caused by circumstances beyond our reasonable control.

Nothing in these terms is intended to exclude or limit any consumer rights that cannot legally be excluded under applicable law.

10. Applicable Law

These Terms & Conditions shall be governed by the applicable laws of Pakistan, subject to any mandatory consumer protection laws and rights.

11. Contact Information

If you have any questions regarding these Terms & Conditions, please contact us:

Business Name: Adornaments
Email: adornamentsstudio@gmail.com
WhatsApp: +92 329 0202710
Instagram: Ador.naments

Thank you for choosing Adornaments. We appreciate your support and hope you enjoy shopping with us!